Privacy Policy

High Point Roofing is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We collect personal information that you voluntarily provide, including:

  • Name, phone number, and email address

  • Property address and service details

  • Referral information

Information is collected through:

  • Website forms

  • Meta (Facebook/Instagram) lead forms

  • Phone, email, and in-person communication

2. Purpose of Collection

We collect and use personal information to:

  • Provide estimates and services

  • Communicate with customers and leads

  • Manage referral submissions

  • Improve business operations and marketing

3. Consent

By submitting your information, you consent to its collection and use for the purposes outlined above.

If you provide another individual’s information, you represent that you have obtained their consent.

4. Disclosure of Information

We do not sell personal information.

We may disclose information:

  • To employees or subcontractors as required to perform services

  • To third-party service providers (CRM, marketing platforms)

  • Where required by law

5. Data Security

We implement reasonable administrative and technical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

6. Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined or comply with legal requirements.

7. Third-Party Services

We may use third-party platforms such as Meta and Google Ads. These platforms operate under their own privacy policies.

8. Access and Correction

You may request access to or correction of your personal information by contacting us.

9. Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted with a revised effective date.